• SECURITY & PEACE OF MIND – we are a licenced travel agent and a member of the Travel Compensation Fund.  If you book online, there is no way of knowing who is sitting at the other end of the computer or how reputable they are.
• USE OF REPUTABLE SUPPLIERS  - I have head horror stories of people booking on line and arriving at the hotel, only to find out that the picture of the one of the website, is not the one that they booked.  We always use reputable suppliers who can recommend their properties through personal inspections.
• PRICE – for when you want to travel – no use in quoting you the “cheapest fare” if it is not available for the dates that you want to travel.  I will always check the schedules and your quote will be based on actual availability for the date requested.
  
• CHOICE – I am not biased towards any particular airline/hotel/tour company.  I will provide you will the best option for your travel needs, budget and itinerary.
• FULLY INCLUSIVE PRICE – your price will be fully inclusive of all taxes and fees.  If there are any further surcharges you will advised at this.  The internet may not quote you a fully inclusive price and additional money may be required by the suppliers – this could be a nasty surprise.
• CHANGES – what happens if you need to change or cancel and you have booked online?  Who do you call?  If you book though a travel agent, you always have a point of reference, someone to call when things don’t go to plan or you need to change your plans.
• RULES & REGULATIONS – travel agents are experience in the fine print of airfare rules and regulations.  No need for you to try and interpret.  We will do this for you.
• TENTATIVE BOOKING – unlike booking on line, travel agents can generally hold a tentative booking for flights for a couple of day whilst you are in the planning process.
• SPECIAL REQUESTS – we can look after your special requests like seating and meal requests on the flights, to special occasions when you are overseas.
• CARE  – we care about you and we want you to have a fabulous trip.

WITHOUT A TRAVEL AGENT YOU ARE ON YOUR OWN.