Lately I have heard so many “horror” stories about travellers booking their own overseas accommodation on-line.  Thinking that the hotel they have booked is the one that they want to stay at.  To confirm the reservation they advise their credit card details and then wait until their arrival.

Day of travel comes around and they arrive at their destination and try to check in at the hotel they have booked.   This is where the nightmare starts – I have heard cases of:

1. the hotel that they booked and paid for does not exist
2. the pictures of the hotel on the Internet were a 5 star hotel and not a 2 star one they see when they turn up
3. the property is not in the location that they thought

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